Guidance and support

Adviser

Providing guidance and specialist support across welfare, debt, and community settings.

Advisory roles

My advice work has been delivered through Citizens Advice and through community and pastoral settings.

General Adviser, Citizens Advice
Providing general advice and support to clients on welfare benefits, housing and accessing local services.
Specialist Adviser, Citizens Advice
Providing specialist advice focused on debt and welfare benefits, helping clients manage finances and appeals.
Rabbi in training
Training for rabbinical ordination while providing pastoral care and emerging community leadership.

What I can help with

These are the areas where I have practical, case-based experience.

Welfare benefits guidance
Supporting clients to understand and claim entitlements.
Debt advice
Helping people manage debts and negotiate with creditors.
Housing support
Assisting with housing applications, arrears, and homelessness prevention.
Client support & advocacy
Advocating for client rights and linkage to services.
Case assessment
Analysing individual needs and planning action plans.
Community leadership
Leading local projects and community influence.
Pastoral care
Delivering emotional, social, and spiritual support.
Stakeholder engagement
Working with partners and organisations to deliver services.
Interview preparation
Training for interviews and professional presentation.
Signposting & referrals
Connecting people to appropriate specialist services.

How a session works

The first conversation is about understanding your situation and what you need. From there we agree the next steps and what information or evidence is required.

  • We start with the facts and the outcome you are seeking
  • I explain the options, the relevant rules and the possible trade-offs
  • We agree practical next steps and who does what
  • I signpost or refer you when a specialist service is the better fit

Confidentiality and boundaries

Conversations are treated in confidence. I provide information, guidance and signposting, not legal representation. Where a case needs specialist legal advice, I refer people to the appropriate service.

Advice is provided in a personal capacity. For urgent legal or financial matters, please contact the relevant specialist service or Citizens Advice directly.

Community and pastoral work

Alongside formal advice roles, I have supported community projects and pastoral care. That work has taught me to listen carefully, stay calm under pressure and explain complicated systems in plain language.